aboutus

Your GO-TO Partner
THE BEST CUSTOMER SERVICE IN THE INDUSTRY.
Founded over 50 years ago in Detroit, Michigan - West Michigan Tool & Industrial Supply is a family-owned company purposefully grown to meet the demands of job sites across North America. We pride ourselves on being your number one choice when it comes to getting the best service for your tooling needs.
With over three decades of service experience under our belt, we provide the know-how, expertise, and a customer service experience, unmatched by others in the industry.
FAQs
Please don't hesitate to get in contact with our team for any questions.
We're here to help you!

- Where are your store locations and what are your hours of operation?
Our store and showroom is located at 3303 Remembrance Rd NW in Grand Rapids, Michigan. We're open Monday through Friday 8am to 5pm.
- Which vendors do you do repair & warranty work for?
We do warranty and repair work across many categories and major brands including DeWalt, Milwaukee, Stanley, and Walter to name a few. For more information or to ask specific repair questions please call us at (616) 453-8025
- How can I contact customer service to send in an order/inquiry?
You can contact customer service by calling, emailing, or visiting our local store. Click here to view our contact information.
- Do I need an account to shop?
No - but having an account will give you access to order history, wish lists, special pricing, and more! So click here to register with us today!